Service Request free essay sample

Riordan Manufacturing is interested in integrating its existing variety of HR tools into a single integrated application. The service request is tasked to define the business requirements for the development of an HR system to support the objective. The requirements of this project will include the description of the application architecture, process design, and security controls recommended for the design of the HR system. The three fundamental application architectures are server based architecture, client based architecture, and client-server based architecture. The architecture that will be implemented to Riordan Manufacturing’s HRIS will be n-tiered client-server architecture. This encompasses three groups of computers: client(s), application server(s), and database server(s). The client is responsible for the presentation login and the server is responsible for the data access logic and data storage (Dennis, Haley Wixom, Roth, 2012). With the proposed system HR staff will access and input information using a web portal. We will write a custom essay sample on Service Request or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Reports can be easily generated and sorted and filtered for the desired layout. Submissions for changes can be requested by an employee’s manager where this request will be logged into the system for future reference. All training and department records will be imported from the previously used Excel files and will now be entered using the web portal. Recruiters will be able to access applicant information for open positions. Resumes will be attached to each applicants profile and accessible using the web portal. Employee files and timesheet information will be integrated with the proposed system and access able by the managers. The compensation manager will enter the results of job analysis, salary surveys, and individual compensation decisions. All complaints, grievances, harassment complaints, etc. will be entered using the web portal. The architecture design begins with the nonfunctional requirements such as manufacturer and miscellaneous cosmetic features. The operational requirement specifies the operating environment in which the system will operate. Performance requirements focus on the system speed, capacity, availability, and reliability. Security requirements are to protect the information system from data loss. To protect the system access controls, encryption, authentication, virus control, and system value can be implemented. Cultural and political requirements are specific to countries in which the system used for multilingual, customization, unstated norms and legal purposes (Dennis, Haley Wixom, Roth, 2012). Choosing n-tiered client-server architecture this allows more flexibility and security to the system. The proposed HRIS will allow user access controls to ensure confidential information is available to personnel that require that information. The web portal interface will utilize Secure Socket Layer protocol to secure the data between the client and the server. The system will require associates to change their password every two months to reduce vulnerabilities from phishing and brute force attacks The Human Resource Information System is an integral portion of Riordan Manufacturing’s operations. Choosing the application architecture, process design, and security controls will improve the efficiency of the integrated HRIS Riordan Manufacturing will increase profits overall.